Off Script: Imagining the next era of customer service 3c5t19

Intercom CEO Eoghan McCabe breaks down how AI is about to disrupt customer service on a scale we’ve never seen before. From bots talking to bots to AI suring human expertise, things are just getting started. The race to build and ship the future is on. Watch this episode on YouTube: https://youtu.be/K3EoV4dAi40 Follow the people: https://www.linkedin.com/in/eoghanmccabe/ https://x.com/eoghan Follow Intercom: Twitter: https://x.com/intercom LinkedIn: https://www.linkedin.com/company/intercom/ Sign up for The Ticket: A twice-monthly newsletter bursting with all the insights, trends, tips, and assets your team needs to embrace the future of customer service. https://www.intercom.com/blog/newsletter Sign up for Intercom on Product: a monthly newsletter sharing our latest thinking on building and deg great products, and how that's changing in the age of AI. www.inter.com/productpodcast www.intercom.com #customerservice #Customer #aiinsights See at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info. 1z5y1j