#18 - Solving REAL Problems in Retail 6r4t40

In this episode of the Retail Conversations podcast, Morten Max is speaking with David James about his many years working in L/D for example in Disney, his take on retail, his focus on friction and solving REAL problems together with clients, business data vs. learning data, putting value over content, about mapping employee processes before creating useful stuff and other topics. 213z14