The future of ITSM? Artificial Intelligence with Dr. Andy Lowe 241k37

The ITSM Spectrum

07/03/2024

Send us a text In this episode we take a look at Artificial Intelligence with Dr Andy Lowe,...

Send us a text
In this episode we take a look at Artificial Intelligence with Dr Andy Lowe, co-author of the BCS Artificial Intelligence Foundations book.

 As a qualified subject matter expert, we delve into some of the burning questions raised by the advancement of AI and Machine Learning. Steve also provides us with a course overview for ITIL®4 CAI (Collaborate, Assure & Improve), SIAM, Problem Management and Root Cause Analysis.

For a more in depth look at the episode, links to the show notes and a full episode transcript please take a look here

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