Off Script: Imagining the next era of customer service 3c5t19

Intercom CEO Eoghan McCabe breaks down how AI is about to disrupt customer service on a scale...

Intercom CEO Eoghan McCabe breaks down how AI is about to disrupt customer service on a scale we’ve never seen before. From bots talking to bots to AI suring human expertise, things are just getting started. The race to build and ship the future is on.


Watch this episode on YouTube: https://youtu.be/K3EoV4dAi40


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